At Saferide Network, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information when you use our services. The types of information we collect include:
- Personal Information: This may include your name, email address, phone number, payment information, location data, and other details provided during booking or account creation.
- Non-Personal Information: This may include your browser type, IP address, pages visited on our website, and other technical data that helps us improve our services.
- Usage Data: Information related to how you interact with our services, such as booking history, ride preferences, and responses to marketing communications.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, as well as for the following purposes:
- Booking and Transportation: To process your bookings and ensure reliable service.
- Customer Support: To respond to inquiries, resolve issues, and provide assistance.
- Payment Processing: To process payments securely.
- Communication: To send updates, notifications, and other service-related communications.
- Marketing: To send promotional offers, updates, or surveys. You can opt out of these communications at any time.
- Improvement of Services: To analyze data for service improvements and to understand customer trends.
- Legal Compliance: To comply with legal obligations, prevent fraud, or respond to legal processes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who assist us with business operations such as payment processing, customer support, or data analytics. These providers are required to maintain the confidentiality of your information.
- For Legal Reasons: We may disclose your information if required by law or in response to legal proceedings (such as subpoenas or court orders) or to protect our rights, safety, and the safety of others.
- Business Transfers: If Saferide Network is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable steps to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and limited access to personal information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Your Data Rights
You have certain rights over your personal data, depending on your location and applicable data protection laws. These may include:
- Access: You can request to access the personal information we have about you.
- Correction: You may request to correct or update inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Restriction: You may request that we restrict how we use your information in certain circumstances.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. These technologies help us understand user behavior, personalize content, and improve our services.
You can modify your browser settings to manage cookie preferences or block cookies entirely. However, this may impact your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Saferide Network. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Saferide Network does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we discover that we have collected information from a child under 13 without proper consent, we will delete that information promptly. If you believe we have collected such information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Saferide Network
Email: dan@saferidenetwork.com
Website: saferidenetwork.com